1. Information we process
The system may contain school identity and contact details; user names, login emails and roles; student admission, guardian, academic, attendance, fee and examination records; employee, CNIC, contract, attendance and payroll records; parent communications; uploaded logos, profile images and authorised documents; and technical security records such as login attempts, IP addresses, browser information and audit events.
Schools decide what information they enter. They are responsible for having an appropriate legal and administrative basis for maintaining their records.
2. How information is used
Information is used to operate requested modules, authenticate users, enforce role-based access, prepare invoices and reports, support attendance and academic workflows, deliver configured communications, maintain backups, diagnose problems, prevent abuse and provide customer support.
We do not sell student, parent, employee or school information.
3. Cookies and sessions
EduFee Pro uses necessary session storage and security tokens to keep users signed in, protect forms and preserve interface preferences. These are required for the application to function. The public marketing page does not use advertising cookies.
4. Sharing and service providers
5. Data security
The software includes password hashing, CSRF protection, session controls, login throttling, security headers, role-based permissions and audit logs. Schools must protect administrator credentials, deactivate unused accounts, maintain secure devices and retain independent backups. No system can guarantee absolute security.
6. Retention, backups and deletion
Operational records are retained while a school account remains active and as reasonably necessary for support, security, backup integrity, accounting or legal requirements. Backup copies may remain for a limited recovery period after live data is changed or removed. Schools should export required records before ending service.
7. Access and correction requests
Students, parents and employees should normally direct access, correction or deletion requests to their school because the school controls its records. Schools may contact us for technical assistance with an authorised request. Certain academic, financial, payroll, audit or legal records may need to be preserved.
8. Children’s information
EduFee Pro is supplied to schools and is not marketed directly to children. Schools and authorised guardians manage children’s information through controlled accounts. Public marketing forms should not be used to submit student records.
9. Policy changes
We may update this policy when the product, providers or legal requirements change. The updated date will be shown above. Material changes may also be communicated to subscribing schools.
10. Contact
For privacy questions, use the WhatsApp contact, select Call Now, or contact Shafi Technologies through its official website.