This policy explains how Mobilix Mobile Shop Software, provided by Shafi Technologies, collects, uses, stores and protects information when you use our website, demo, software and support services in Pakistan.
1. Information we collect
We may collect account information such as your name, business name, phone number, email address and login details. When you use Mobilix, the software may store business records that you enter, including products, suppliers, customers, sales, purchases, expenses, IMEI or serial numbers and user activity.
We may also collect basic technical information such as IP address, browser type, device information, login attempts and diagnostic logs for security and service reliability.
2. How we use information
- Provide, maintain and improve the Mobilix service.
- Create and manage your account and subscription.
- Process support requests and communicate service information.
- Protect accounts, detect misuse and maintain activity logs.
- Comply with applicable legal and regulatory obligations.
We do not sell your personal or shop data.
3. Your business data
You retain ownership of the business data you enter into Mobilix. You are responsible for ensuring that customer, employee and supplier information is collected lawfully and that authorised users access it appropriately.
4. Storage and security
We use reasonable administrative and technical safeguards, including password hashing, session protection, role-based access, login throttling, CAPTCHA checks, activity logging and database controls. No internet-connected service can guarantee absolute security, so you should also use strong passwords, restrict administrator access and maintain appropriate backups.
5. Sharing and service providers
Information may be shared with trusted infrastructure, hosting, backup or support providers only where required to operate the service. We may disclose information if required by law, legal process or to protect users, our service or the public.
6. Retention and deletion
We retain account and business information while your subscription is active and as reasonably required for backups, security, accounting or legal obligations. You may request account closure or data deletion, subject to records we are required to retain.
7. Cookies and sessions
Mobilix uses essential session cookies to keep users signed in and protect authenticated actions. These cookies are necessary for the software to function and are not used for third-party advertising.
8. Your choices
You may request access to, correction of or deletion of personal information associated with your account. Shop administrators can manage most operational records and user access directly within the software.
9. Changes to this policy
We may update this policy when the service, law or our practices change. The latest version will be posted on this page with an updated effective date.
10. Contact us
For privacy questions or requests, contact Shafi Technologies through our WhatsApp support or visit shafitechnologies.com.